Cattleya Thai Therapy Spa Privacy Policy

Welcome to Cattleyathaitherapy. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and share information in connection with our spa services and website. By using our services, you consent to the practices outlined below.

1. Information We Collect

A. Personal Information We may collect personal information directly from you, such as:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Billing Information: Credit card information and billing address (only for payment processing purposes).

  • Health and Wellness Information: Health history and personal preferences that are relevant to our spa services.

B. Automatically Collected Information When you use our website, we may collect certain information automatically, including:

  • Usage Information: Details about your interactions with our website, such as pages visited, time spent, and other engagement metrics.

  • Device Information: Device type, operating system, browser type, and IP address.

  • Cookies and Tracking Technologies: Cookies, web beacons, and similar tracking technologies for analytics, personalization, and improving our services.

2. How We Use Your Information

We use the information we collect to:
  • Provide, manage, and improve our spa services.

  • Process payments and provide customer support.

  • Personalize your experience with customized treatments, offers, and recommendations.

  • Communicate with you about promotions, updates, and other relevant information.

  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
  • Service Providers: With trusted service providers who assist us in operating our website and providing our spa services (e.g., payment processors, marketing partners).

  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:
  • Access and Correction: You can access and update certain personal information by contacting us directly.

  • Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails.

  • Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Data Portability and Restriction: You may have rights to data portability and restriction of processing under certain laws.

5. Security of Your Information

We implement reasonable security measures to protect your personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Links

Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices or content of these external sites.

7. Children’s Privacy

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect personal information from children under 16.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other reasons. Any changes will be posted on this page, and we will indicate the effective date of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Cattleyathaitherapy

Address: 55 Fairfield Road, Yiewsley, West Drayton, UB7 8EZ

Email: [email protected]

Phone: 07816 256383

Landline: 01895 903737